FAQ (Frequently Asked Questions)

FAQ

Effective Date: 06/20/2023

For FAQ please update the answers to questions 1,5,7,&10

1. What services does UDTechnologies offer?

We provide a range of services, including Device repairs (screen replacement, battery issues, software troubleshooting). IT consulting and support. Software and web development. Hardware sales and installation.

2.What type of devices does UDTechnologies repair?

We repair a wide range of devices, including Smartphones (iPhone, Android devices). Tablets and iPads, Laptops and desktop computers. If your device isn’t listed, feel free to contact us for a consultation.

3.How long does it typically take for a repair?

Repair times vary based on the issue. Here’s a general timeline: Screen replacements: 1–2 hours. Battery replacements: 30–60 minutes. Software issues: Same day (in most cases). For more complex repairs, we’ll provide an estimated timeline after diagnosis.

4.Do we offer a warranty on a repair?

We offer a 30-day warranty on most repairs. This covers the parts and services we provide. Warranty terms vary depending on the type of repair and part replaced

5.What payment methods do you accept?

We accept the following payment methods: Cash Credit/Debit Online payment gateways (PayPal)

6.Are your parts genuine and high quality?

We only use original or high-quality replacement parts for all repairs. We ensure that our parts meet manufacturer standards to maintain device performance and durability.

7.What should I do if my device isn’t functioning properly after a repair?

If you experience issues after a repair, please contact us immediately. We’ll diagnose the issue and fix it under our warranty policy if applicable.

8. Do you offer on-site repair services?

Yes, we offer on-site repair services for specific issues and devices. Please contact us to check availability and schedule an appointment.

9. Are your parts genuine and high-quality?